Terms and Conditions

We encourage you to read our Term and Condition carefully before you placing order on our Web Store. By using this Web store or placing an order, you agree to be bound by the term and conditions written below.

If your do not agree with our Terms and Conditions, please exit the website.

If u have question regarding to these Terms and conditions, please email our customer service at admin@royalecollier.com

CHANGES IN TERMS AND CONDITION

Royale Collier reserves the right to change, modify and discontinue these terms and condition from time to time without any notification. Changes will apply to any subsequent order received. In addition your use of this Web store after such changes constitutes your acceptance and agreement to every changes.

ORDER POLICY

You can order any of our products as long as they are still available. High demand product may sell out real quick. Please note that items in your shopping bag are not automatically reserved by you, you have to proceed to ‘CHECK OUT’ step to make sure your purchased the product.

PRICING POLICY

Royale Collier have the rights to adjust the price from time to time.

PRODUCTS DESCRIPTIONS

We have made every effort to display the information and color of our products that appear on the Web store as accurate as possible. However due to the inconsistency of the display color of every computer monitors, colors MAY appear differently.

RISK OF LOSS

All items purchased from Royale Collier are made pursuant to shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRIVACY POLICY

Royale Collier are committed to maintaining your privacy. Any information you submit to us will not be misused or sold to other parties. We will only use your personal information to complete your order.

INTELLECTUAL PROPERTY RIGHTS

All contents and complications included in this website such as graphics, logos, images, data and photograph is the property of Royale Collier. You may not copy, reproduce or sell any contents displayed on this website.

COMMERCIAL USE

You may not copy, display, reproduce, publish and sell any content within this web store. You are also prohibited to use our content for any advertising and commercial use for your own website or web store.

RETURN AND EXCHANGE POLICY

1. We can not exchange the item purchased because of the dislike of the color or style. We have tried our best to give the most accurate colors displayed in the web store. However due to the inconsistency of the display color of every computer monitors, colors MAY appear differently.

2. We will ONLY allow exchanges if the item received is damaged

3. If the item that you wish to exchange are no longer in stock. We will provide a store credits to you or refund your purchases in full amount to the designated account number you provide.

4. You should email us within 3 working days after received your order. Please provide us with the reason of exchange or refund the items.

5. We will respond to your email and ONLY after you get the email response that you can return the item. We will provide the designated address located in Jakarta.

6. Please allow one week to proceed your refund or exchange.

7. If the sizes you wish to exchange not in stock, we need 5 working days to produce your desired sizes.

8. Refunds will be sent via Bank transfer for domestic customer or 2Checkout for international customer. We are not responsible in taxes or duties charges for international customer.

SHIPPING POLICY

1. We do not responsible in risk of loss of the package after the courier service has deliver to the address

2. We do not take responsibility if the courier service cannot deliver the package in time due to incomplete address, misspelled address or no recipient at the address. Please check your shipping code in your email and call their customer serviceto deal with the problem. We will help as much as we can on our side.

LEGAL NOTICE

Royale Collier is a registered brand.

Copyright © 2014 All Rights Reserved.

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